Privacy Policy

Cyber Cats Inc (hereinafter also referred to as ‘Company’, ‘we’, ‘us’, or ‘our’), the operator of CHACO-WEB.COM, will responsibly manage the personal information of the users of this website and services (hereinafter referred to as ‘Clients’, or ‘you’) when providing our services.
Our policy for responsibly protecting the personal information of our Clients is set out below.

All Terms and Conditions are translated from the original Japanese Transcript [Mas - Please link to the original Japanese page]

Article 1 Personal information

n this Privacy Policy, "personal information" means information relating to a living individual, as defined in the Personal Information Protection Act, that can be used to identify a specific individual by name, address, telephone number, email address or other description contained in the information (including information that can be easily collated with other information and thereby identify a specific individual). (including information that can be easily matched with other information and thereby identify a specific individual).

Article 2 Collection of personal information

The personal data we usually obtain includes the following:

  1. When you make an enquiry to us.
  2. When you visit a website operated by Our Company.
  3. When you register for our e-mail newsletter or download materials such as white papers.

When collecting personal information, we shall notify or publicly announce the purpose of use in advance.

Article 3 Use of cookies etc.

We may collect information on preferences, history and other information relating to Client privacy from cookies, IP addresses, etc. when a Client visits a page on Our Company's website.

Use by Google of information collected from sites and applications that use Google services.

Article 4 Purposes of use of personal information

Our Company shall use the personal data and other information collected from Clients for the following purposes

  1. To reply to enquiries and consultations from Clients.
  2. When sending quotations, invoices, meetings and other communications in response to requests for quotations, etc. from Clients.
  3. When conducting sales activities such as providing information on our services, campaigns, etc.
  4. When we use the information to understand and analyse the usage situation in order to improve our services.

Article 5 Provision of personal information to third parties

Our Company shall not disclose or provide collected personal information, etc. to third parties in accordance with the Personal Data Protection Act and the Administrative Procedure Act.
However, this shall not apply in the following cases

  1. Where disclosure is permitted by law.
  2. When disclosure is required by law.
  3. Where disclosure is necessary for the protection of the life, body or property of a person and it is difficult to obtain the consent of the person.
  4. If disclosure is requested by a public authority such as the police, prosecutors, courts or consumer centres.

Article 6 Management of personal information

Our Company shall manage personal information etc. strictly in accordance with the Personal Data Protection Act and the Administrative Scrivener Act and shall endeavour to maintain confidentiality. However, Our Company shall make no guarantee to the Client that the information will be completely prevented from being leaked, lost or falsified by others.

rticle 7 Maintenance and accuracy of personal information

Our Company shall endeavour to keep the Personal Information etc. of the Client accurate and up-to-date to the extent necessary to achieve the Purposes of Use.

Article 8 Inquiries by Clients

If a Client requests an enquiry, correction, addition, deletion, suspension of use or erasure of said Client's personal data, our Company shall verify the identity of the Client.
If our Company determines that the enquiry is made by the Client himself/herself, our Company shall respond to the enquiry within reasonable limits.

Article 9 Changes to the purpose of use, etc.

Our Company may change this Privacy Policy, such as changing the purpose of use of personal information or the method of management. Any changes shall be published on our website.

Article 10 GDPR

Our Company does not provide services to individuals or legal entities residing in EEA member states and does not collect information or other information for the purpose of retargeting advertising.
If you are subject to GDPR and wish to exercise your GDPR rights, please contact us via the email form.

Article 11 Indemnity.

Our Company shall not be liable for any acquisition of your personal data by third parties if

  1. You have revealed your personal data to a third party through the functions of the Site or by another means.
  2. You have given your consent to the acquisition of your personal data by said third party.
  3. If you have obtained personal information from other websites linked to from the Site.
  4. Our Company is not responsible for the privacy protection of the linked websites on the Website.

Visits to linked websites, etc., are at your own risk.